Our website located at https://www.duskcreativegroup.com/(the “Site”)
Any online or mobile application feature, product, service, and/or program offered by us (collectively, with the Site, the “Services”)
Third party social media pages that we maintain
Any email message that we send to you or receive from you, whether or not the email is sent using the Services
Any other location, occasion, or event where your information is collected by or on behalf of us, including, but not limited to, if you attend a live event that is hosted or arranged by us, including a charity event, sports event or speaker series
Types of Information Collected
Dusk and any third party we engage for the purpose of administering, operating, hosting, configuring, designing, maintaining and providing internal support for our Services, may collect certain information when you visit the Services: including, personal information and usage information.
Personal Information: The types of information Dusk collects may include, among other things, the following categories of information (collectively, “Personal Information”):
contact information (e.g., name, location, phone number, email address);
details related to your project or our future working relationship and;
other information specific to you.
Usage Information: The types of usage information Dusk collects may contain generic information about you when you use the Services, which may include, among other things, the following categories of information (collectively, “Usage Information”):
Internet Protocol (or IP) address, protocol and sequence information;
browser language and type;
domain name system requests;
operating system and platform, device type and device identifiers;
browsing history (including time spent at a domain, time and date of your visit) and number of clicks;
hypertext transfer protocol headers, application client and server banners, and operating system fingerprinting data;
MAC address, device ID/UDID, or similar device-specific code; and
aggregated information, including De-identified Data (as defined herein).
How Information Is Collected
We may collect Personal Information and Usage Information about you from the following sources:
information we receive from you as a result of your use of our Services;
information we receive from you, or on your behalf, through forms you complete, or if you contact us, for example to raise a query or to sign up for our mailing list or newsletter;
information we receive from your computer or mobile device;
information we receive from our partners or service providers; and
information we receive from other sources, as permitted by applicable laws, rules and regulations.
When you contact our customer support team via email, we may obtain your IP address and other Usage Information, as well as any information you send to us. We will keep records of any communication we have with you as well as any complaints against you by other users of our Services.
We may sponsor promotions through the Services. Your participation is entirely voluntary. You may be asked to provide personally identifiable information including, but not limited to, your name or email address, or to answer questions in order to participate. We may also transfer Personal Information to certain advertising or marketing partners from whom you have requested to receive information.
We may collect Usage Information from you as follows:
Cookies: From time to time, we may now or in the future use “cookies” to keep track of your visit to and use of the Services. A cookie is a small piece of data that your browser stores on your computer’s hard drive and is used to collect information, such as identifying those areas of the Services that you have visited in the past in order to enhance your next visit to the Services. You can choose whether to accept cookies by changing the settings of your Internet browser, but some functionality of the Services may be impaired or not function as intended if you choose not to accept cookies.
Web Beacons: Some of our web pages and electronic communications may contain images, which may or may not be visible to you, known as Web Beacons (sometimes referred to as ‘clear gifs’). Web Beacons collect only limited information that includes a cookie number; time and date of a page view; and a description of the page on which the Web Beacon resides. We may also carry Web Beacons placed by third party advertisers. These Web Beacons do not carry any Personal Information and are only used to track usage of the Services and activities associated with the Services.
iBeacons and Geolocation: While using certain features of the App, we do not currently, but we may in the future choose to track the physical location of your mobile device to send you information that is relevant to you. Our App may request your physical location for purposes of making personal recommendations for locations, media or events, or for other purposes that we may determine in the future. You will always have control over whether to transmit your physical location, and you can prevent such disclosure by disabling Bluetooth and Wi-Fi, declining the request to share your location, or adjusting your privacy settings in your mobile device operating system (as applicable).
Unique Identifier: We may assign you a unique internal identifier to help keep track of your future visits. We use this information to gather aggregate demographic information about our visitors, and we use it to personalize the information you see on the Services and some of the electronic communications you receive from us.
Use of Collected Information
Information collected by Dusk may be used for the following main purposes:
To enable the features of the Services, including, but not limited to: (a) operating any promotions in which you may participate; (b) providing support, products or services to you.
To improve the Services by determining which of our products, features and services are most popular. We may analyze usage trends and your information and preferences to enable us and our affiliates to provide services to you and develop new services and otherwise for our internal business purposes.
To personalize your experience on the Services.
To communicate with you and keep you updated with information about existing and new services, products, and special offers.
When Information Is Disclosed
We may now or in the future share Usage Information with third parties to demonstrate the usage patterns for advertisements, content, functionality and/or promotions, on the Services and/or on third party websites.
In addition to the other rights herein, at all times we shall have the right to exploit, share, and use for any purpose the Personal Information collected that is in an aggregated, anonymized form, such that you are not identified (collectively, “De-identified Data”). Except as otherwise set forth herein, we may continue to use Personal Information and exploit, share and use your De-Identified Data after you deactivate or cancel your User Account.
We reserve the right to transfer your Personal Information, as well as any information about or from you, in connection with the merger, sale or other disposition of all or part of our business and/or assets. We cannot make any representations regarding the use or transfer of your Personal Information or other information that we may have in the event of our bankruptcy, reorganization, insolvency, receivership, or an assignment for the benefit of creditors. You expressly agree and consent to the use and/or transfer of your Personal Information or other information in connection with a sale or transfer of some or all of our assets in any of the above described proceedings. Furthermore, we cannot and will not be responsible for any breach of security by any third parties or for any actions of any third parties that receive any of the information that is disclosed to us.
We may disclose your Personal Information for any other purpose disclosed by us when you provide the information. We may also disclose your Personal Information with your permission or as directed by you.
While we may provide certain encryption technologies and use other reasonable precautions to protect your confidential information and provide suitable security, we do not and cannot guarantee or warrant that any information transmitted through the Internet is secure, or that such transmissions are free from delay, interruption, interception or error. Dusk takes reasonable measures in an effort to prevent the loss, misuse, and alteration of the information that we obtain from you, but we make no assurances about our ability to prevent any such loss, misuse or alteration.
Information from Children
Privacy Outside the Services
Dusk may use the services of third party service providers, for example to process transactions, provide analytics services, and provide phone verification services when you sign up to use the App. By using our Services, you grant us all necessary rights and consents under applicable laws to disclose to our third party service providers – or allow such third party service providers to collect, use, retain, and disclose – any Personal Information for purposes of providing services to you, including data that we may collect directly from our customers using cookies or other similar means.
European Union Users
Choices with Your Personal Information
Whether you submit any Personal Information to us is entirely up to you. You are under no obligation to provide Personal Information. However, this information is essential for the provision and quality of some of the services we offer to you, so we cannot provide you with certain services if you choose to withhold requested information.
Access and Correction
Your California Privacy Rights
Under California’s “Shine the Light” law, California residents who provide certain personally identifiable information in connection with obtaining products or services for personal, family, or household use are entitled to request and obtain from us (once a calendar year) information about the customer information we shared (if any) with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g., requests made in 2017 will receive information regarding 2016 sharing activities, if any).
To obtain this information, please send an email message to with “Request for California Privacy Information” in the subject line and in the body of your message. We will provide the requested information to you at your email address in response. Please be aware that not all information sharing is covered by the “Shine the Light” requirements, and only information on covered sharing will be included in our response.
Notice to California Residents
Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: If you have a question or complaint regarding the Services, please send an email to email@example.com. You may also contact us by writing to 14 Murray Street, #193, New York, NY, 10007 or by calling us at (646) 807-8516. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.
“Do Not Track” Signals
Note that your browser settings may allow you to automatically transmit a “Do Not Track” signal to websites and online services you visit. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, Dusk currently does not alter its practices when it receives a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track,” you may wish to visit www.allaboutdnt.com.
We may use comments, information or feedback that you may submit to us, including suggestions regarding how to improve the App (collectively, “Feedback”), in any manner that we may choose, including, but not limited to, the incorporation of such suggested changes into our services and products, without notice or compensation to you. You hereby grant Dusk a perpetual, irrevocable, worldwide, royalty-free, sublicensable license and all rights to use the Feedback for any purpose we may choose.
If you have additional questions or comments or would like to access your recorded Personal Information or opt out of certain sharing, please let us know by sending your comments or requests to:
Copyright © 2017. Dusk Creative Group, LLC. All Rights Reserved.
Effective as of: May 31, 2019
Last updated: May 31, 2019